Biography
Twanna Glover serves as a dedicated Administrative Assistant II professional within the Office of Institutional Advancement and External Affairs at Johnson C. Smith University, where she provides comprehensive support to departmental leaders as needed. In this role, she manages sensitive information with discretion, analyzes complex data to ensure accurate outcomes, and exercises sound judgment in decision-making processes.
With a strong commitment to excellence in higher education, Twanna plays an integral role in delivering exceptional service to key university stakeholders, including faculty, staff, students, alumni, and major donors. She actively supports the planning and execution of high-level university and donor engagement events.
Prior to her role in higher education, Twanna held several leadership positions at The Coca-Cola Bottling Company, including Human Resource Master Data Specialist and Regional Quality Support Manager. In these roles, she led strategic initiatives across 13 territories and was recognized as a subject matter expert in Quality and Food Safety.
Twanna also completed a Business Operations Summer Internship with Blue Cross Blue Shield of NC, where she designed and implemented onboarding improvements that enhanced the experience for new hires and strengthened collaboration among internal stakeholders.
Twanna is a proud alumna of Johnson C. Smith University, where she earned a Bachelor of Science in Business Administration with a concentration in Management and completed a study abroad program at the University of the West Indies in Jamaica, where she also spent time at the U.S. Embassy. Twanna is also a proud member of Delta Sigma Theta Sorority, Inc. Her diverse background, leadership experience, and commitment to institutional advancement make her a valued member of Johnson C. Smith University and the broader community.
