Emergency Notification Strategies

JCSU has developed communication strategies to alert the campus of emergency situations. These tools are not intended for use in all instances, but are reserved for emergencies that present a broad, immediate and ongoing threat to campus.

Emergency Tone/Voice Announcement

The emergency or voice tone will be used to alert the campus to an immediate threat of severe weather. The tone is a signal to take immediate action as outlined in the University’s emergency procedures.

Text Message

All students, faculty and staff who have provided the University with a cellular phone number will receive an SMS text message with information about an emergency situation, including severe weather.  The text message will provide basic information and prompt the recipient to be alert for more information (forthcoming) or to take action as outlined in the University’s emergency procedures.

Voice Message

Cellular Phone
All students, faculty and staff who have provided the University with a cellular phone number will receive a voice message with information about an emergency situation, including severe weather. The voice message will provide basic information, and it may expand on the information provided in the SMS text message. The voice message will also provide instructions on where to go for additional information (JCSU website) and/or instructions to take action as outlined in the University’s emergency procedures.

Desk Phone
All faculty and staff who have a direct phone extension will receive a voice message on that phone. The voice message will provide basic information, and it may expand on the information provided in the SMS text message. The voice message will also provide instructions on where to go for additional information (JCSU website) and/or instructions to take action as outlined in the University’s emergency procedures.

Note:  The voice message will be left in the voice mailbox of your cellular and/or desk phone if you do not answer when the phone rings.

Email

All students, faculty and staff who have been assigned a JCSU email address will receive an email message with information about the emergency situation, including severe weather. The message will provide basic information, and it may expand on the information provided in the SMS text and voice mail messages. The email message will give instructions on where to go for more information and/or instructions to take action as outlined in the University’s emergency procedures.

Email messages may be sent periodically during an emergency or crisis situation to provide additional details and to provide instructions to take action if a change in the situation calls for action as outlined in the University’s emergency procedures.

JCSU Website

The JCSU website home page will display a banner to inform the campus community and the public about the emergency, including severe or inclement weather. The homepage banner will provide a link to additional information (if necessary). The additional information, which will be posted on the JCSU Alert webpages, will give more details and provide instructions to take action as outlined in the University’s emergency procedures. The JCSU Alert webpages may be updated periodically during an emergency or crisis situation.

Building Liaison

A building liaison has been assigned for every building on the JCSU campus. If necessary (because of a power failure or other utility failure, etc.), the building liaisons will receive information to pass to persons in the building by word of mouth if it is safe to do so.

This list of strategies will be updated as warranted by changes. For more information about emergency notification strategies or emergency procedures, please call the JCSU Campus Police Department, 704-378-1003 or x1004.