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Services provided by the JCSU Student Technology
Assistants Plus Program are:
information technology training for students, faculty, and
staff; technical support and usage support through calls;
visitations to the user to fix problems and to answer
questions
to the Help Desk.
The History of STA Plus
Program
The
Student Technology Assistants Plus Program at Johnson C.
Smith University began in April 1998 with the employment
of student assistants to run the computer labs and the
Help Desk Center. Johnson C. Smith University is the first
HBCU to have this program and serves as a pilot campus for
The TLT Group (Teaching, Learning, and Technology Group-
An affiliate of The American Association for Higher
Education). The program was developed through a Student
Technology Assistant Pilot Campus Workshop held at Seton
Hall University in South Orange, NJ on March 27, 1998. The
workshop focused on teaching other institutions how to
create student assistant programs at their institutions.
The Student Technology Assistant Plus Program is
student-centered and student-run with the guidance of
a full time professional director.
Contact
Information:
For general questions contact the helpdesk at (704)
330-1398 |