FAQ's
Academics  |   Athletics  |   Admissions  |   News & Events  |   Giving to JCSU
Academic Calendar
Exam Schedule
JCSU One Card
Library

Current Student
Future Student
Faculty & Staff
Friends & Visitors
Alumni

 

 

 
 
 
 
 
 
 
 
 
 

JCSU Information Technology


Distribution Process
Help Desk
Mobile Computing Center
Web Mail Login Instructions

 
Technical Manual
JCSU Information Technology
E-mail Usage Guidelines
 

Frequently Asked Questions

How can I expect to use my laptop at JCSU?
You’ll quickly come to think of your laptop as an essential tool in your educational and campus life. You’ll use your laptop in class and out of class to take notes, conduct research, write papers and do calculations. You’ll participate in online discussion groups with classmates and professors. You’ll use it to access the Internet for in-class and out-of-class projects and may use it to create your own personal Web page or a page required as a class assignment. You’ll find that many professors put their notes and other class materials on the World Wide Web. You’ll submit papers and other material electronically to professors. Not surprisingly you will use electronic mail to communicate with professors, classmates, parents and with friends at other universities, from your networked dorm room and plenty of other networked places on campus.

Can I bring my own laptop?
Yes you may, however you will still be issued a JCSU laptop and Tuition and fees will reflect so. Also you will not be allowed to connect your laptop to the JCSU network, and support will be minimal form the helpdesk.

Can I bring my own desktop machine?
Yes you may, however you will still be issued a JCSU laptop and Tuition and fees will reflect so. Also you will not be allowed to connect your laptop to the JCSU network, and support will be minimal from the helpdesk.

What types of software will I need to purchase for my laptop?
You will not need to purchase the standard software for computing within the JCSU environment. * Some specialized classes at JCSU may require the purchase of additional software.

What is laptop insurance and do I need it?
Lets face it, accidents happen! Laptop manufacturer warranties only cover defective parts--they do not cover shattered screens, spilled drinks in keyboards, or physical damage. Laptop insurance is a type of insurance policy that covers theft, vandalism and damage caused by accidents/natural disasters. We strongly recommend that you have laptop insurance! It is possible that parents' homeowners insurance will cover the laptop. Make sure that the homeowners' policy covers theft, accidental damage and vandalism. Safe ware Insurance Company is one insurance carrier that we know of that provides theft, vandalism, and damage coverage insurance at a reasonable price. You can contact Safe ware at 1-800-800-1492.

What’s in place at JCSU to prevent laptop thefts?
In fall 2001, User Services will institute a laptop theft prevention program that involves laptop registration checks and the distribution of a public awareness brochure featuring theft statistics as well as prevention methods. We really can’t stress enough the importance of acquiring laptop insurance. Whether you’re here on JCSU’s campus, at home, or traveling, theft, damage and vandalism can occur and the insurance can protect your investment! Laptop security locks and devices are issued to new students and are available at many computer stores, including the JCSU Bookstore.


Do I need a printer in my room?
Having a printer in your own residence hall room is very helpful--particularly for those late nights when you are finishing a paper! Color inkjet printers are available starting at $50 and can be purchased from any computer store, including from our "JCSU bookstore". JCSU offers 13 high-speed public black and white laser printers in convenient locations on campus for student use. Currently, students are allowed 50 printed pages per semester at no charge and assessed a fee of .07 per page after that. During fall quarter 2001, these printers churned out over 300000 pages!

What about a carrying case?
To protect your investment, we advise that you purchase a backpack or carrying case specially designed and padded for laptops. When you shop for your carrying case, ask whether the store carries any models designed to carry laptops less conspicuously. Such cases will reduce the risk of theft. All new students will receive a JCSU laptop book bag.
 
What if I cannot afford to buy a laptop?
The cost of obtaining a computer is covered under the University’s tuition and fee schedule. Your decision to attend or not attend JCSU should not be predicated on your ability to purchase a laptop computer. If you are concerned about being able to afford a laptop, please share your concern with an admissions officer


Will I have a free e-mail account as a JCSU student? 
When students are officially enrolled at JCSU, they are issued an e-mail address. This e-mail address is provided for free to all students during their academic experience.

 How will you help me get started with my laptop?
Help will be awaiting you when you arrive with your laptop to Golden Bull Academy, the weeklong orientation program that all first-year students are required to attend. During 2001, Golden Bull Academy you should feel free to visit the JCSU Helpdesk and Mobile Computing Center and ask as many questions as you would like. As you arrive for your first semester you will participate in a 1 hour, hands-on technology session led by technology professionals where you will learn how to configure your laptop for the JCSU network and the basics of technology at JCSU.  In addition, an online technology course will be available for you to brush up and learn new technology skills.

Are JCSU professors knowledgeable about and interested in using technology in their teaching?
During the past two years the Office of Academic Affairs Johnson C. Smith University has awarded almost $xxx,000 to JCSU faculty to explore uses of computers to enhance the learning experience for students. The scope of the funded projects is truly remarkable! In addition, the Department of Information Technology, Instructional Computing has assisted faculty with integrating their courses with technology.  Currently, there are over 200 classes that utilize technology!

Where on campus will I be able to plug my laptop into the network?
Basically everywhere!  We have over 3,000 ports on campus for you to connect you laptop.  We continue to add network jack locations across campus. Currently, network jacks are available in: 

  • All Residence Halls rooms ("a network port for every pillow") 

  • James B.  Duke Library

  •  "Technology  Classrooms" are learning spaces that contain a network jack and power outlet for each student. Currently, we have 7 "Smart-to-the-Seat Classrooms" and will continue to expand. 

  • Common areas in dorms

What about Wireless Networking?
Currently, wireless access points are located in limited areas across campus. It is important to note that wireless technology is constantly changing and will continue to evolve.  We are mapping out a campus-wide wireless network infrastructure and will continue to deploy locations as necessary.

How do I access my e-mail off campus through a web browser?
Click on the following link for instructions:

Web Mail Login Instructions

 



  
Yahoo ranks JCSU in the top 50 Most Wired    
   Small Colleges in 2002.

  


www Johnson C. Smith University
Campus Map   |  Directory  Campus Security |   Web Mail     100 Beatties Ford Rd.  •  Charlotte, NC 28216  •  (704) 378-1000