Position:                    DATA ANALYST                                

Division:                    METROPOLITAN COLLEGE

Department:             ADULT DEGREE PROGRAM

Opening Date:          06/01/2015

Status:                      FILLED.


This is a grant funded position.



 Performs as a business analyst working with Metropolitan College to help apply current and new technology to fit business functions.  Assists with software installation, upgrades and migrations as needed.  Utilizes IT Helpdesk Management software to track, manage, and resolve trouble call tickets and to provide phone support as needed.

Designs, develops, documents, and implements integration with various applications and external sources, may need to utilize Integration Services and SQL scripting.

Design, Trouble shoot, Document, and/or Implement reporting.

Works with Metropolitan College and in conjunction with the University IT team to build meta data libraries to be used for reporting needs.

Assist with the training of Metropolitan College staff and faculty as needed in the use of software tools used by the college and University.

Keep abreast of market trends and technology as it relates to the adult and online learning, as well as the University.

Monitor and maintain applications for service packs and upgrades for Metropolitan College.


Bachelor's degree in technical/analytical field, educational technology field, or an equivalent combination of education and work experience in the areas of higher education, online learning, and content delivery and design is required.

Four or more years of relevant experience preferred.  Outstanding problem solving and analytical skills.  Required proficiency in Microsoft Office Suite Products, HTML, Web editing, Internet, and various assessment and content management products required.

Previous Experience working with a Learning Management System required.

Strong interpersonal skills and ability to collaborate with technicians and faculty.

Able to effectively communicate orally (in person and by telephone) and in writing.

Able to multi-task, yet maintain close attention to detail and timeliness of work production is required.


To Apply:   Send application, resume, cover letter, unofficial college transcripts (official transcripts will be required if hired) and contact information for three professional references to:










Laura Colson McLean, Ed.D.

Co-Interim Dean, Metropolitan College

Johnson C. Smith University

100 Beatties Ford Road

Charlotte, N.C. 28216


Back to Current Openings

Johnson C. Smith University is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability or veteran’s status as it relates to student enrollment or hiring. Johnson C. Smith University is accredited by the Southern Association of Colleges and Schools Commission on Colleges to award baccalaureate and master's degrees. Contact the Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097 or call 404-679-4500 for questions about the accreditation of Johnson C. Smith University.

Date Posted: 6/1/2015 4:41 pm